In order to facilitate our communication with Owners, we have simplified our email structure so that we can respond more efficiently.
We kindly ask that you do not use personal emails, as our staff takes vacations and their breaks are variable. By using our new email structure, someone will always be available to answer you.
Owners Relation & Issues
For everything related to maintenance, housekeeping, rental program, owner portal, Regime Scope of Work, unit care program and general information.
Accounting
For everything related to accounting, payments, CFE Bills, account statements and other accounting issues.
Reservations & Pre-arrival arrangements
For all owners and guest of owners’ reservations, transportation requests and other special requests for your stay or guests.
On Property Hot Line
For whatever you need, questions in general, reporting of issues and violations Dial or What’s App: +52 (954) 540 7831
Monday – Friday: 06:00 AM – 10:00 PM
Saturday – Sunday: 08:00 AM – 08:00 PM
